Amd R6 7300 Prevent Blue Screen After New Driver Install

this is a driver issue, probably the graphics, look for up to date drivers from acer

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We do need the actual log files (called a DMP files) as they contain the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be foundhere

If you have any questions about the procedure please ask

Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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https://onedrive.live.com/redir?resid=359E54EE8EC0DF9C!2365&authkey=!AAPvFgONl7xN3bY&ithint=file%2czip

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Drivers are updated to the Crimson edition (and that was the update that caused the coming back of the blue screen), and the Acer's drivers are the latest

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Related to atikmdag.sys ATI Radeon video driver

Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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I had already installed the newest from AMD and from Acer, but it didn't fixed the problem, must i uninstall that specific driver?

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EC

If you did not completely remove the old driver (it is most likely corrupt) then yes you need to remove it and install a fresh copy as described

Cat herder
Windows Insider MVP
MVP-Windows and Devices for IT
http://www.zigzag3143.com/

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I'm writing to you now in battery mode! I tried to uninstall and reinstall drivers some months ago, but without any success, this time, i dont know why, it works, so thanks for the help and for the wiki, it's been helpful!

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No way, the problem came back, now without blue screen, simply, once i accessed, it freezes while loading something (maybe antivirus)

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montezscuman.blogspot.com

Source: https://answers.microsoft.com/en-us/windows/forum/all/threadstuckindeviceerror-blue-screen/c2ccfdd9-4006-402d-a0e7-34a412f4d6ba

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